Refund Policy

At Arya Association, we are committed to providing high-quality services and ensuring customer satisfaction. This Refund Policy outlines the circumstances under which refunds may be granted for our services and products. By engaging our services, you agree to the terms of this Refund Policy.

Refunds may be considered under the following circumstances:

• Service Not Delivered: If we fail to deliver the agreed-upon services within the specified timeframe.
• Service Not as Described: If the service provided significantly differs from what was described or agreed upon.
• Duplicate Payment: If you have been charged twice for the same service due to a technical error.
• Cancellation by Client: If you cancel the service before work has commenced (subject to the terms outlined in Section 3).

Refund requests must be submitted within 30 days of the service date or payment date.

Our cancellation and refund policy is as follows:

• Before Work Commences: Full refund may be provided if the cancellation is made before any work has begun.
• After Work Commences: Refund will be prorated based on the work completed. A cancellation fee may apply.
• After Project Completion: No refund will be provided once the service has been completed and delivered.

All cancellation requests must be made in writing via email to info@aryaassociates.in.

The following services are non-refundable:

• Consultation fees for services already rendered.
• Any service where the work has been fully completed and delivered.
• Customized or tailor-made services that have been specifically created for the client.
• Third-party fees or expenses incurred on behalf of the client.
• Digital products or downloadable content once accessed.

To request a refund, please follow these steps:

1. Submit a written refund request to info@aryaassociates.in with the subject line "Refund Request - [Your Name/Invoice Number]".
2. Include your full name, contact information, invoice number, and a detailed explanation of why you are requesting a refund.
3. Our team will review your request and respond within 7-10 business days.
4. If approved, the refund will be processed within 14 business days using the original payment method.

You will receive a confirmation email once the refund has been processed.

Refunds will be issued using the same payment method used for the original transaction. Please note:

• Payment gateway or transaction fees may not be refundable if they have already been charged by the payment processor.
• Bank transfer or international payment fees are non-refundable.
• If the refund amount is less than the original transaction due to currency fluctuations, the difference is not refundable.

If you have not received your refund within the stated timeframe, please check the following:

• Check your bank account or credit card statement again.
• Contact your bank or credit card company, as it may take some time for the refund to appear.
• If you have done all of this and still have not received your refund, please contact us at info@aryaassociates.in.

Refunds will not be provided in the following cases:

• Change of mind or buyer's remorse after services have been rendered.
• If the client fails to provide necessary information or cooperation required to complete the service.
• If the client violates our Terms and Conditions or engages in prohibited activities.
• Force majeure events or circumstances beyond our reasonable control.

If you dispute a charge with your credit card company or bank (chargeback), we reserve the right to suspend your account and services until the dispute is resolved. We encourage you to contact us directly to resolve any issues before initiating a chargeback, as this allows us to address your concerns more efficiently.

We stand behind the quality of our services. If you are not satisfied with our services, we will work with you to address any issues. We believe in finding a mutually agreeable solution, which may include re-performing the service, providing a partial refund, or offering alternative solutions.

We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be posted on this page with the updated effective date. Your continued use of our services after any such changes constitutes your acceptance of the new policy.

If you have any questions, concerns, or requests regarding this Refund Policy, please contact us at:

Arya Association
Email: aryaassociates@outlook.com
Phone: +91-8750680687
Address: C- 239, Sector - 10, Noida, G.B. Nagar - 201301